At Mobinova, we are committed to protecting the personal information of our B2B and B2C clients. This policy explains what data we collect, how we use it, and with whom it may be shared.
1. Data Collected
We may collect the following information:
Full name
Company name (if applicable)
Tax identification number (for B2B clients)
Email address and phone number
Messages sent via WhatsApp, email, or contact form
Information necessary for order tracking and business relationship management
2. Use of Data
Collected data is used to:
Respond to your inquiries and questions
Send our catalog and business information
Track your orders and transactions
Provide our B2B services: sourcing, purchasing, import, transport, transit, and customs management
Improve our services and communication
3. Data Sharing
Your information is never sold to third parties. It may only be shared with:
Our logistics and transport partners
Our suppliers for order fulfillment (import, transit, customs)
Legal authorities if required to comply with the law
4. Data Security
Mobinova implements technical and organizational measures to protect your data against unauthorized access, loss, or modification.
5. Data Retention
Your data is retained only as long as necessary to manage the business relationship and fulfill orders, in compliance with legal obligations.
6. Your Rights
You may at any time:
Request access to your data
Request correction or deletion of your data
Object to its processing for legitimate reasons
Contact for inquiries or to exercise your rights regarding personal data:
contact@mobinova.com
/ WhatsApp